Your Privacy Matters
At HealthTriage AI, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal and health information when you use our service. Last updated: August 2025.
Information We Collect
Health Information
- Symptoms and health concerns you describe
- Mood and mental health check-in data
- Triage assessment results and recommendations
- Chat conversations with our AI assistant
Technical Information
- IP address and general location (for resource recommendations)
- Browser type and device information
- Usage patterns and interaction data
- Session timestamps and duration
Optional Information
- Email address (if provided for account creation)
- ZIP code or city (for local resource finding)
- Language preferences
How We Use Your Information
Primary Purposes
- Provide AI-powered health triage assessments
- Generate personalized recommendations and action plans
- Connect you with appropriate healthcare resources
- Track your mood and mental health trends
- Improve our AI models and service quality
What We DON'T Do
- Sell your health data to third parties
- Share individual health information with advertisers
- Use your data for marketing unrelated to health
- Store more data than necessary for service provision
Data Protection & Security
Security Measures
- End-to-end encryption for all health data transmission
- Secure database storage with access controls
- Regular security audits and penetration testing
- Staff training on HIPAA and privacy best practices
Data Retention
We retain your health information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time through our support channels.
Your Privacy Rights
You Have the Right To:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your health data
- Opt out of data collection
- Restrict certain data processing
How to Exercise Your Rights:
- Email us at privacy@healthtriage.ai
- Use the data controls in your account settings
- Contact our support team
- Submit requests will be processed within 30 days
Contact Us
If you have questions about this privacy policy or how we handle your data:
Email: privacy@healthtriage.ai
Address: HealthTriage AI Privacy Office, [Address]
Phone: 1-800-TRIAGE-1
This privacy policy was last updated on August 23, 2025. We will notify users of any material changes via email or through our service.