Terms of Service

Terms and conditions for using HealthTriage AI

Important Medical Disclaimer

HealthTriage AI is NOT a substitute for professional medical advice, diagnosis, or treatment.

This service provides informational support only. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this platform.

In case of medical emergency, call 911 or go to your nearest emergency room immediately.

Terms of Use

By using HealthTriage AI, you agree to these terms and conditions. These terms govern your use of our AI-powered health triage service. Last updated: August 2025.

Service Description

HealthTriage AI provides:

  • AI-powered symptom assessment and risk stratification
  • General health information and guidance
  • Mental health support tools and resources
  • Healthcare resource location services
  • Health tracking and history management

Note: Our AI is trained to provide general guidance based on symptoms described. It cannot diagnose conditions, prescribe treatments, or replace professional medical judgment.

Your Responsibilities

When Using Our Service, You Must:

  • Provide accurate and honest information about your symptoms
  • Use the service only for its intended purpose
  • Understand this is informational support, not medical advice
  • Seek professional medical care when recommended
  • Respect our community guidelines and other users

You Must NOT:

  • Use the service for medical emergencies (call 911 instead)
  • Rely solely on AI recommendations for serious health decisions
  • Share your account or let others use it under your name
  • Attempt to reverse-engineer or abuse our AI systems
  • Use the service to seek advice for others without their knowledge
Service Limitations

While we strive to provide accurate and helpful information, our service has limitations:

Technical Limitations

  • AI responses may not always be perfect
  • Service availability may vary
  • Internet connection required
  • Data processing delays may occur

Medical Limitations

  • Cannot perform physical examinations
  • Cannot access your medical records
  • Cannot provide prescription medications
  • Cannot guarantee diagnostic accuracy
Limitation of Liability

HealthTriage AI provides this service "as is" without warranties. We are not liable for:

  • Medical outcomes based on AI recommendations
  • Decisions made using our risk assessments
  • Delays in seeking appropriate medical care
  • Technical issues affecting service availability
  • Inaccuracies in AI-generated content

Maximum Liability: Our liability is limited to the amount you paid for our services (currently $0 for our free service). In jurisdictions that don't allow liability limitations, our liability is limited to the maximum extent permitted by law.

Changes to Terms

We may update these terms periodically. We'll notify users of material changes via email or through our service. Continued use after changes means you accept the new terms.

These terms were last updated on August 23, 2025. For questions, contact us at legal@healthtriage.ai